Careers

Case Worker (Supported Accomodation Service)

Empowering women to transform their lives

Catherine House has supported women out of homelessness since 1988. We provide crisis, recovery and longer-term accommodation, as well as outreach services and an integrated Women’s Centre that supports mental health, wellbeing, education, and community connection.

Our vision is a society where all women are safe, supported, and empowered to reach their full potential.

Join our team and be part of something truly life-changing.

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Posted: 04/06/2025
Closing Date: 30/06/2025
Salary: $43.08 – $46.35
Job Type: Contract
Location: Adelaide
Job Category: Community Services and Development

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Why you will love working with us

At Catherine House, every role is deeply connected to purpose and impact. You’ll join a values-led team where support, inclusion, and hope are at the heart of everything we do.

• Make meaningful impact – walk alongside women as they rebuild their lives
• Supportive, purpose-led team – work in a collaborative, compassionate environment
• Wellbeing focus – access salary packaging and wellness benefits
• Career experience – develop advanced case management, trauma-informed and community housing skills
• Professional growth – participate in reflective supervision, team learning, and ongoing development

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Job Description

Case Worker
Location: Inner-city Adelaide
Employment type: 12-month contract
Salary: Crisis Accommodation Employee Level 2, Pay Points 1–4 (SCHADS Award)
Hours: Primarily weekdays with some flexibility across a 24/7 roster as required

About the role

As a Case Worker in our Supported Accommodation Service, you’ll work one-on-one with women to support their goals, recovery, housing needs and community integration. Using trauma-informed and strengths-based approaches, you will deliver compassionate case management tailored to each client’s journey.

You’ll also provide outreach support, collaborate with other services, and contribute to a positive team culture focused on safety, empowerment, and client-led care.

Key responsibilities include:

• Develop, implement, and review client support plans
• Assess risks and assist with housing, health, legal, education or wellbeing goals
• Deliver capacity-building support, such as life skills and community engagement
• Maintain accurate, timely records including NDIS-related documentation
• Support clients moving into independent housing or transitioning between services
• Work collaboratively with the team and wider service network to support each client

About you

You’ll bring experience in case work or community services, a deep understanding of trauma and homelessness, and a passionate commitment to supporting women.

You will have:

• Relevant tertiary qualifications in social work, human services, or related field
• Minimum 2 years’ experience in case management or similar support roles
• Experience working with mental health, D&A issues, family/domestic violence and complex needs
• Strong knowledge of trauma-informed, strengths-based, and recovery-oriented practice
• Excellent communication, time management, and crisis response skills
• A belief in the inherent worth and potential of every woman

Other requirements:

• Unrestricted Driver’s Licence
• DHS Disability Services Employment Screening / NDIS Worker Screening
• Child Safe Environments Training (current within 3 years)
• First Aid Certificate (or willingness to obtain)

Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.

Our values in action

Everything we do is guided by our shared values:

• Putting people first – we listen, respect, and respond to our communities.
• Working together – collaboration helps us achieve better outcomes.
• Doing the right thing – we act with integrity and accountability.
• Acting boldly – we innovate to address current housing challenges.

We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.

Belong at Catherine House

We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.

We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.

How to apply

Apply now. Applications close: 30 June 2025, unless a suitable candidate is identified earlier.

If you do not meet every requirement, please still apply, as we value potential and diverse experiences as much as a perfect CV.

Disclaimer: To the best of Catherine House’s knowledge, this information is valid at the time of publication.

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