Careers

Community Service Worker (Recovery Program)

Location: Adelaide CBD

Employment type: Casual

Salary: $44.23 – $48.16 per hour, plus 12% superannuation, plus salary packaging

Join our team and be part of something truly life-changing

About Catherine House

Since 1988, Catherine House has supported women experiencing homelessness in South Australia. Catherine House provides crisis, longer-term accommodation and support services for up to 60 women each night, as well as supporting many others through outreach services. Our work deals with the immediate issues created by homelessness and assists women in planning a future that helps them sustain housing and build purposeful lives.

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About the role

You will provide practical and emotional support to women living in our Recovery Program and Supported Accommodation Service. This role is ideal for someone who enjoys variety, teamwork and helping others build capacity and independence.

Key responsibilities:

• Deliver day-to-day client support including crisis response, daily living assistance, and independent living skill development.
• Assist with administration tasks such as record keeping, referrals, and client documentation.
• Support meal preparation, housekeeping and general household tasks.
• Work collaboratively with case workers and program staff to deliver safe, person-centred care.
• Contribute to a respectful, safe and supportive environment for clients.

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Desired skills and experience

• Experience supporting clients with mental health challenges, trauma, or disadvantage.
• Strong interpersonal skills with a compassionate, non-judgemental approach.
• Ability to manage incidents, de-escalation and crisis situations calmly.
• Knowledge of trauma-informed and recovery-oriented frameworks.
• Experience in meal preparation, housekeeping, and group capacity-building activities.

You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.

Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.

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Our values in action

Everything we do is guided by our shared values:

• Putting people first – we listen, respect, and respond to our communities.
• Working together – collaboration helps us achieve better outcomes.
• Doing the right thing – we act with integrity and accountability.
• Acting boldly – we innovate to address current housing challenges.

We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.

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Belong at Catherine House

We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.

We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.

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How to apply

Apply now! Applications close: 25 September 2025, unless a suitable candidate is identified earlier.
Download a copy of the Position Description here.

For further information, please contact Chelsea Isaacson, People & Culture Business Partner at (03) 8636 9408. 

If you do not meet every requirement, please still apply, as we value potential and diverse experiences as much as a perfect CV.

Disclaimer: To the best of Catherine House’s knowledge, this information is valid at the time of publication.

Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.

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