Careers

Community Service Worker (Supported Accommodation Service)

Job type: Casual
Salary: $52 – $54 per hour (+ superannuation)
Location: Adelaide
Closing date: 02/10/2026

About Catherine House

Since 1988, Catherine House Inc. has provided inner-city services, supporting women out of homelessness, for women over 18 years of age and unaccompanied by children. It offers crisis, mental health, and longer-term supported accommodation, as well as supporting many others via outreach services or through women using our onsite Women’s Centre or Education and Employment Program. Catherine House is an unregistered NDIS service provider with an area of specialty in psychosocial disability, delivering a range of supports to clients living in our accommodation programs or in the community.

We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.

Our vision is a society where all women are safe, supported, and empowered to reach their full potential.

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About the role

We’re currently seeking a Community Service Worker (CSW) to join our Supported Accommodation Service (SAS). This position involves a dynamic and varied roster, including day, evening, passive overnight, and weekend shifts.

As a CSW, you’ll be an essential part of our frontline team, providing practical, emotional, and administrative support to women on their journey to independence. Every shift brings the opportunity to make a meaningful difference — from supporting clients with daily tasks to building independent living skills and ensuring the safety and smooth operation of the residence.

What you’ll do:

• Work alongside case workers to deliver high-quality support aligned with client care plans
• Assist with daily living skills such as cooking, cleaning, and using public transport
• Provide crisis and emotional support with a trauma-informed, person-centred approach
• Carry out light housekeeping and food preparation duties when needed
• Maintain accurate records and contribute to a safe, supportive, and empowering environment
• Participate in program activities and group sessions to support client wellbeing and growth

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About you:

You will have:

• Experience working with women experiencing disadvantage, trauma, or mental health challenges.
• Strong interpersonal skills with a compassionate, non-judgemental approach.
• Ability to manage competing priorities and remain calm under pressure.
• Willingness to complete training in Mental Health First Aid, Child Safe Environments, and Food Safety.
• Relevant qualifications, plus experience working in a similar role

You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.

Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.

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Our values in action

Everything we do is guided by our shared values:

• Putting people first – we listen, respect, and respond to our communities.
• Working together – collaboration helps us achieve better outcomes.
• Doing the right thing – we act with integrity and accountability.
• Acting boldly – we innovate to address current housing challenges.

We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.

We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.

We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.

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How to apply

Apply now! Applications close: 02 October 2026, unless a suitable candidate is identified earlier.

For further information, please contact People & Culture [email protected]

If you do not meet every requirement, please still apply, as we value potential and diverse experiences as much as a perfect CV.

Disclaimer: To the best of Catherine House’s knowledge, this information is valid at the time of publication.

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