Catherine House offers two mental health programs, the Recovery Program and the Permanent Supported Accommodation Program. These programs offer accommodation services to women living with mental health issues.


Recovery Program


The Recovery Program provides supported accommodation to women 18 years and older who are currently homeless and living with mental health issues. It is a 24/7 service, which can accommodate 12 clients. 7 clients are on-site in a communal residential setting with an additional 5 clients in single-living independent accommodation located close by.


The Program operates within a psychosocial framework of service delivery that is based on recovery and rehabilitation principles using strengths based perspective. Case management is client directed and acknowledges existing skills and strengths and supports clients to identify their recovery goals. There is a strong focus on client’s participation in educational and/or recreational activities that assist them build confidence, resilience and self-management. Clients are encouraged to identify pursuits and goals that are meaningful and purposeful to them to enable them to build a satisfying future.


The Recovery Program is committed to working in partnership with client’s families, program partners and other agencies to enhance quality of life and to support their ability to maintain community tenure.


Frequently Asked Questions


How can I be referred in to the Recovery Program?

A. Referrals to the program can come from a range of state-wide referral options, but are usually from a mental health professional, including care co-ordinators, psychologist and/or social work or nursing staff. You can also be referred from other Catherine House Programs


How much is the rent?

A. Rent is a percentage calculated as a percentage of income up to a maximum of 30% of the income received, plus rent assistance and an additional board component. Clients in independent accommodation are responsible for their own food and utilities.


Can residents cook their own meals?

A. Yes, developing cooking skills is part of the recovery process and is encouraged.


Do you provide nursing staff in the Recovery Program?

A. No, there is no nursing care provided.


Is medical care provided for the clients?

A. No. Clients are referred to whomever or whichever medical care professional is required.


How long can I stay?

A. Recovery and rehabilitation varies according to individual needs. In general, clients stay from between 9 months to 2 years, but arrangements for longer is possible in specific circumstances.


Can family members volunteer and/or participate in the client’s care?

A. Clients are initially encouraged to settle in to the Recovery Program and re-establish their mental health and well-being independent of family members.


Permanent Supported Accommodation Program


The Permanent Supported Accommodation Program is home to 12 residents. Opened in February 2009, the program provides a vital women-only congregate living space for women who have experienced long term chronic mental illness, significant periods of institutional living and homelessness. It is staffed 24 /7. Nutritious meals and housekeeping services are provided.


The program has a strong recovery focus and encourages stability and wellness, with opportunities to become involved in a range of on-site and external personal development opportunities.

This enables women to enjoy a healthier, more satisfying and independent lifestyle.



Frequently Asked Questions


How long can a resident stay?

A. Residents may stay for as long as they desire.


Are staff on site at all times?

A. Yes, staff presence 24 hours a day, 7 days a week.


Is medication support provided?

A. Residents are required to manage their medication in their rooms.


Do you provide nursing/personal care assistance?

A. No nursing or personal care assistance is provided.


Can residents have visitors?

A. Yes, but within our visitor guidelines.


Can visitors stay overnight?

A. No, all visitors are required to leave by 9.30pm.


Can residents cook their own meals?

A. No, all meals are provided.


Can residents cook in their room?

A. No and there is no provision for cooking in rooms.


Can residents have pets?

A. No pets are allowed.


Can residents stay away overnight or for holidays?

A. Yes


How much is the rent?

A. Rent is a percentage calculated according to the income received by clients, charged at 80% of the income received by clients. Rent Assistance is available to recipients of Centrelink benefits.