Crisis Accommodation

Catherine house crisis accommodation

This service was established in 1988 and was the first homelessness service for women unaccompanied by children in South Australia.

Today, the service still remains the only service of its kind in Adelaide.

When a woman is homeless, she is in crisis.

The Catherine House Crisis Accommodation Service offers a safe and secure place for women to go when they are at risk of experiencing homelessness.

The service is staffed 24/7 and provides accommodation and support services for women. An Intake worker assesses referrals for vacancies as they become available. This is (on average) 25-30 women each month. Women are assisted to manage their safety while they are waiting for a place at Catherine House. 

Women who are 18 years and older and who are unaccompanied by children are able to be referred to Catherine House. Every woman is provided with her own bedroom, shared bathroom and lounge/dining facilities. Upon arrival, women receive a welcome pack including new sleepwear, underwear and toiletries. All meals are provided.

Every woman who arrives at Catherine House is allocated a case worker and is offered intensive case work support.

Case workers work with each client to address the issues that resulted in their homelessness. Together, they work towards finding safe and affordable accommodation upon leaving the program and are linked with other support services within the community.

A core focus at Catherine House is to end the homelessness for women – for good.

A number of partnerships exist to assist women. These include: 

Medical support though a visiting weekly General Practioner

Financial support and counselling

Legal support and guidance

Direct support through Centrelink

Drug and Alcohol support through DASSA

Counselling/Psychology support

Wellbeing, social and personal development activities through the Catherine House Women’s Centre

Education and employment support 

There are many reasons why women become homeless.

Most commonly, this is a history of domestic violence, mental health issues, the impact of past trauma often accompanied by substance abuse. Other reasons include, loss of employment, relationship breakdown or loss of spouse, poverty, loss of tenancy, general financial hardship and limited affordable housing options.

To find out more about homelessness, please click here.

Referrals to the Crisis Accommodation Service are accepted from all sources, including other homelessness services, hospitals, GPs, SAPOL, or directly from women seeking accommodation.

If you are a seeking support or wanting to refer a client please contact our Intake Worker on 8232 2282 – ( option 1).

Client Susan

I thought a homeless shelter was just one big room with lots of beds in it. I couldn’t believe that there was such a homely environment at Catherine House. You get your own bedroom and community areas where you can come together with other women.

When I arrived, I just wanted to spend time in my room and the staff were respectful of that. I felt safe and was never pressured to leave, instead I was able to take time to rest and think “where to from here?

Susan – Previous client


It’s hard to describe that awful moment when you discover you’ve physically become homeless. It’s one of the most frightening experiences you could ever feel. It’s very traumatic.

Catherine House was nothing that I ever imagined. I had a gift of toiletries left on my clean made bed. A television in my room and furniture to put my clothes.

Catherine House felt homely and I had a feeling of belonging  amongst the other women.

Kylie – Previous client

Crisis Accommodation Entrance
Crisis Accommodation Foyer