Principles of Practice

These are the Principles of Practice at Catherine House:

A culture of hope and optimism
We believe in the potential of every woman to learn, achieve and succeed. We promote a safe, fun and positive environment for this to be realised.


Recovery orientated
We provide support and interventions driven by recovery-based principles and practices consistent with the national framework for recovery orientated services.

Person Centred Approach
We warmly receive and work with women where they are at and as they are, valuing and respecting their unique life story and individual experiences.

Trauma-informed care and support
We recognise and understand the impact of trauma on a woman’s life and will work with her to find positive ways to assist healing and recovery.

Assisting women to make informed choices
We assist women to develop skills to become critical, independent thinkers within their personal, cultural, social and political environment. We help them to identify and re-frame oppressive influences that have shaped their self-view.

Opportunities to achieve a meaningful life
We support women to identify what is important to them in life and how they can work towards achieving this.

Welcoming and inclusive of diversity
We acknowledge the diversity of women’s culture and values and will seek to also understand how they personally experience culture. We use this understanding to shape our support to meet the unique needs of all women who use our services.

Supporting and developing our staff
We are committed to providing the resources necessary for ongoing workforce development as well as to maintain a vibrant culture of passionate, reflective practice with motivated and engaged staff who want to make a positive difference in the lives of women and their families.

Social responsibility in our local and global community
We believe we have a responsibility to raise awareness around women’s homelessness and to support local and global organisations with missions and values aligned with our own. We will support the women we work with to develop and use their expert voices in collaboration with us, to raise political and community awareness around women’s issues and the solutions needed.